Last updated: November 08, 2026
The data controller for Floik is:
| Purpose | Legal Basis |
|---|---|
| Providing the service | Contract performance |
| Billing & payments | Contract performance |
| Customer support | Legitimate interest |
| Service notifications (billing, security, policy) | Legitimate interest |
| Security & fraud prevention | Legitimate interest |
| Product improvement & analytics | Legitimate interest |
| Marketing (if opted in) | Consent |
We may anonymize data for aggregate statistics that cannot identify individuals.
| Type | Purpose | Can Be Disabled |
|---|---|---|
| Strictly necessary | Login, core features | No |
| Functional | Preferences, personalization | Yes |
| Analytics | Usage statistics, product improvement | Yes |
| Marketing | Targeted advertising (if applicable) | Yes |
You can manage cookie preferences through your browser settings or our cookie consent banner.
We do not sell your personal information. We share data only in the following circumstances:
In the event of a data breach affecting your rights, we will notify affected users and authorities within 72 hours of discovery.
| Data Type | Retention Period | Disposal |
|---|---|---|
| Account data | Active account + 90 days after deletion | Secure deletion |
| Transaction records | 7 years (tax/legal requirements) | Secure deletion or archival |
| Support correspondence | 3 years after resolution | Secure deletion |
| Security logs | 12 months | Secure deletion |
| User content (videos, demos) | Until deleted by user or account deleted | Secure deletion |
Depending on your jurisdiction, you may have the right to:
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion of your data (subject to legal retention) |
| Restriction | Pause processing in certain circumstances |
| Portability | Receive data in a machine-readable format |
| Object | Object to processing based on legitimate interest |
| Withdraw consent | Revoke consent for consent-based processing |
To exercise any rights, contact privacy@floik.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
We may send marketing communications if you have opted in. You can unsubscribe at any time via the link in the email or in your account settings. Opting out does not affect service-related notifications (billing, security, policy updates).
Our servers and service providers may be located internationally. When transferring data across borders, we ensure adequate protection through standard contractual clauses or equivalent mechanisms.
Floik is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, contact privacy@floik.com and we will promptly delete it.
Our service may contain links to third-party websites or services. This Privacy Policy applies only to data we collect. We are not responsible for the practices of third parties. Review their privacy policies before providing personal information.
We may update this policy periodically. Material changes will be communicated via email at least 15 days before taking effect. The "Last updated" date at the top reflects the current version.