Acceptable Use Policy — AI Generated Content

Last updated: November 08, 2026

1. Scope

This Acceptable Use Policy ("Policy") governs all content generated, published, or stored through Floik, including:

  • Video recordings and their AI-processed outputs (captions, annotations, voiceovers)
  • AI-generated guides and interactive walkthroughs
  • User-provided prompts and instructions
  • Any derivative content created using our AI features

2. Content Standards — Prohibited Content

Floik strictly prohibits generating the following six categories of content:

  • Sexual / NSFW content — Any pornographic, sexually explicit, or adult material
  • Violence / Gore — Graphic violence, gore, or gratuitous harm
  • Hate speech — Content promoting discrimination, hatred, or violence against any group
  • Child Safety (CSAM) — Any content sexualizing or exploiting minors
  • Deepfake / Impersonation — Synthetic media impersonating real individuals without consent
  • Copyright / Trademark infringement — Content violating intellectual property rights

2.1 Zero Tolerance Violations

The following violations result in immediate account termination and mandatory reporting to authorities:

  • Child sexual exploitation material (CSAM) or any sexualization of minors
  • Terrorism, extremist content, or promotion of mass violence
  • Unconsented deepfake sexual content
  • Content facilitating serious crimes

2.2 General Prohibited Activities

You agree not to:

  • Generate fraudulent, defamatory, or harassing content
  • Create deepfakes or synthetic media impersonating real persons without consent
  • Generate content that misrepresents AI output as human-created work
  • Use the service to train competing AI or ML models
  • Scrape or collect outputs at scale beyond personal authorized use
  • Create jailbreak prompts or attempt to bypass safety systems
  • Generate malware, phishing content, or cyberattack tools
  • Violate any third party's intellectual property or privacy rights

3. Content Moderation

We employ a multi-layered moderation system:

3.1 Automated Filtering (Real-time)

  • Input filtering — User prompts are scanned for prohibited content before processing
  • Output filtering — AI-generated content is reviewed before delivery
  • Behavioral analysis — Anomaly detection monitors for abuse patterns

Moderation is powered by OpenAI's Moderation API and proprietary safety systems.

3.2 Human Review

  • Automatically flagged content enters a human review queue
  • User reports are reviewed by our Trust & Safety team
  • Reviewers complete mandatory content safety training

3.3 Violation Severity Levels

Level Description Response Time
L1 — Critical Child safety, terrorism Within 2 hours
L2 — High Risk Severe policy violations Within 24 hours
L3 — Medium Risk General violations Within 3 business days
L4 — Low Risk Minor issues Within 5 business days

4. Reporting Violations

If you discover any content that violates this policy, report it immediately:

  • Email: safety@floik.com
  • Online form: https://floik.com/report

Please include: description of the violation, timestamps, URLs, and any supporting evidence. Your identity will be kept confidential.

5. Enforcement Actions

Action Description Applied When
Content Warning Written notice to remove or modify content First minor violation
Content Removal Offending content taken down L3–L4 confirmed
Feature Limiting Reduced access to AI features Repeated minor or single L3
Account Suspension Temporary access suspension pending review L2 or accumulated violations
Permanent Ban Account terminated, no refund L1 or repeated L2
Legal Referral Reported to law enforcement Suspected illegal activity

6. Appeals Process

If you believe content was wrongly actioned, you may appeal within 30 days of receiving notice:

  • Email: appeal@floik.com

Appeals are reviewed by an independent reviewer not involved in the original decision. We aim to respond within 10 business days.

7. AI Output Disclaimer

AI-generated content may contain inaccuracies. Users are responsible for reviewing outputs before use. Do not use AI-generated content as professional advice (medical, legal, financial).

8. Contact

  • Safety issues: safety@floik.com
  • General support: support@floik.com
  • Appeals: appeal@floik.com